Every Damage Observation Recorded.
Every Claim Backed by Evidence That Exists.
CargoClave enforces structured damage capture at the moment of observation — specific fields, mandatory photos, and GPS confirmation — so when a claim is raised, the evidence is already in the system.
Book a DemoWhy Damage Evidence Does Not Hold Up
Damage noted generally, not specifically
The report says "damage observed to some bags." It does not say which lots, how many units, what type of damage, or what the likely cause was. The observation exists — but not in a form that supports or refutes a claim.
Photos not linked to the inspection record
The surveyor photographed the damage. The photos are on a phone or in a chat thread. When the claim comes in, proving those photos relate to that specific consignment — and that specific inspection — is impractical.
No mandatory evidence requirement
Whether a photo was taken alongside a damage observation was left to the surveyor's practice. A remark without a photo passes as a complete entry. The gap only becomes visible when the claim arrives.
No formal verification before release
Damage findings are written into the report and sent to the client without a structured review step. Whether a supervisor has checked the observations, the evidence, and the accuracy of what was recorded — there is no formal record of that either.
Damage Evidence Capabilities
Damage Inspections Built For Evidence
Specific forms:Build surveys for pre-shipment, stuffing, discharge, or warehouse receipt damage.
Enforced proof:Mandatory photo/video requirements set against damage observation fields.
Structured data:Damage type, affected quantity, and cause assessment captured as structured fields, not remarks.
Calculated impact:Fields to automatically derive percentage affected or affected weight.
Evidence Captured And Linked To The Shipment
Contract linkage:Damage observations linked to the correct consignment from the first entry.
Direct attachment:Photos, videos, and files timestamped and attached at the point of capture.
Location confirmed:GPS recorded and verified against the planned survey location.
Multi-phase tracking:Multiple damage inspections can be scheduled across different phases within the same contract.
Review, Approval, And Report
Supervisor check:Review every observation, quantity entry, and attached photo before approval.
GPS verification:Confirm the surveyor's position against the planned inspection site.
Conditional approval:Close the record with documented exceptions for partial or disputed findings.
Auto-generated report:Reports populate directly from captured data — not reconstructed from a notebook.
THE CARGOCLAVE ADVANTAGE
"Every Damage Observation Recorded Against Evidence at the Moment It Is Found."
- Damage observation fields structured to capture type, quantity, lot reference, and cause — not a general remark
- Mandatory photo evidence enforced at point of capture — required before the inspection can be submitted
- All damage evidence timestamped and linked to the shipment contract from the moment of capture
- Supervisor review of observations and evidence before the damage record is finalised and the report is generated