At CargoClave, we value your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, and protect the data you share with us.

Information We Collect

We may collect personal details such as:

• Name, email address, phone number, and company details

• Billing and shipping information

• Preferences shared when filling out forms, requesting demos, or contacting support

How We Use This Data

Your information is used solely to:

• Communicate with you

• Provide and improve our logistics services

• Process shipment, project, or demo requests

• Send important service updates and notifications

• Respond to inquiries and support tickets

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Security

• All information is stored securely using trusted tools.

• Access is strictly limited to authorized personnel.

• We apply technical and organizational safeguards to prevent unauthorized use, loss, or disclosure.

Cookies & Analytics

Our website uses cookies to enhance your experience and collect anonymous analytics. You can manage or disable cookies in your browser settings.

Your Rights

You have full control over your personal data. You may:

• Access, update, or delete your data at any time

• Withdraw consent for communications

To exercise these rights, contact us at: reachus@cargoclave.com

AI Policy 

Updated Date: December 20, 2025 

Scope and Application 

This AI Policy governs the use of artificial intelligence features within CargoClave's platforms and applies to all users of our services. AI features are entirely optional and are only activated when users explicitly initiate them through their own actions. 

AI Feature Implementation 

• User-Initiated Access: All AI functionalities require explicit user activation and consent. Users must acknowledge our AI terms before accessing any AI-powered features. 

• Optional Nature: AI features are not enabled by default and can be disabled at any time by users or administrators. 

• Human Oversight: AI features are designed to assist and augment human decision-making, not replace it. Users maintain full control and responsibility for all outputs and decisions. 

Data Usage and Training 

• No Training on Customer Data: CargoClave does not use customer data, content, or usage information to train our AI models or any third-party AI systems. 

• Data Isolation: Customer data processed by AI features remains within CargoClave's secure infrastructure and never leaves our trust boundary. 

• Third-Party Models: When utilizing third-party AI services, we ensure that customer data is not retained or used for training purposes by these providers. 

Accuracy and Reliability Disclaimers 

• No Warranties: AI-generated content and suggestions are provided "AS IS" without warranties of accuracy, completeness, or fitness for any particular purpose. 

• User Verification Required: Users are responsible for reviewing, validating, and approving all AI-generated outputs before implementation. 

• Limitation of Reliability: AI outputs may contain inaccuracies, omissions, or errors, and should not be relied upon as the sole source of truth for business decisions. 

Security and Compliance 

• SOC 2 Alignment: Our AI features are implemented within our existing SOC 2 Type II compliance framework, maintaining the same security, availability, and confidentiality standards. 

• Access Controls: AI feature access is governed by existing user authentication and authorization systems. 

• Data Protection: All AI processing adheres to our established data protection, privacy, and security protocols. 

Prohibited Uses 

Users may not use AI features for:

• Illegal activities or content generation 

• Creating misleading, harmful, or inappropriate content 

• Decisions with significant legal or regulatory implications without human review 

• Bypassing existing security or compliance controls 

Limitation of Liability 

CargoClave disclaims all liability for damages arising from AI feature usage, including but not limited to inaccurate outputs, business decisions based on AI recommendations, or any consequential damages. Users acknowledge that AI features are experimental tools requiring human judgment. 

Updates and Modifications 

This policy may be updated as AI technology and regulatory requirements evolve. Users will be notified of material changes through normal communication channels. 

Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected here with an updated effective date.

For questions regarding this Privacy Policy, please contact us at reachus@cargoclave.com.